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EDGEauditor Ski Resort Technology Survey

Thank you for your willingness to share your valuable insights as an industry leader. Simply complete the quick survey below, hit “submit” and we’ll tell you how to claim your FREE Yeti Mug!

1. How are your customers currently completing your waivers/liability release forms?

On Paper

Digitally (e.g. on your guest services tablets or via their personal devices)

2. How do you store your documents for incidents?

On paper in physical storage

Digitally

Mix of both

3a. If you answered 'on paper’ in either of the previous questions, are there any particular roadblocks that have kept you from implementing digital waivers and/or risk management reporting systems?

Budget

Training my team

Change management

Other (please specifiy)

N/A

3b. If you answered ‘Digitally’ in question 1 or 2, how many digital technology vendors are you currently using for your day-to-day operations?

4. If you were to implement a risk management technology solution, what would you most like it to achieve? (Check all that apply)

More legible and consistent accident reporting

Being able to access your records from a single digital location

Save money on printing and storage costs

The ability for guests to complete waivers via their personal devices

Sync with your Point of Sale data for fewer lineups and the most efficient check-in possible

Ability to track rental inventory digitally

For your Terrain Parks: Easily log where features are located, take photos and do all your inspections via a phone or tablet

Other

5. What has been your biggest operational challenge of the 2021-22 season?

6. What are your primary goals/priorities for the 2022-23 season, and is anything currently holding you back from reaching them?

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